Slow Internet :
* check your package’s data limit through Batelco App
(login- My Usage)- if it’s consumed then your speed would be throttled and you can
add a data top up ( Add-ons – Manage ) .
* Test the line’s speed, if you’re getting a speed that’s slower than your plan- contact our support team on 196 or chat with us on https://secure.livechatinc.com/licence/7632681/v2/open_chat.cgi?groups=5
 
-  No Internet :
* check your line’s status through Batelco App .
* check if the router is ON and cable is connected .
* IF the line’s active and cable is connected but the issue is unresolved, - contact our support team on 196 or chat with us on https://secure.livechatinc.com/licence/7632681/v2/open_chat.cgi?groups=5.